Integration for
Service Providers

Integration for Service Providers
 

Integration Software

Business Service Provider Integration

Business service providers, also called business process outsourcers, or application service providers, offer a wide range of useful services to businesses worldwide. Whether your company processes insurance claims, manages payroll or benefits, provides business intelligence, or a hundred other services that corporations need to run smoothly, the pattern of integration headaches you all face are very similar.

Pervasive can help manage trading partner data feeds with a single, central, reusable workflow process, cut customer on-ramping time by as much as 80%, and bridge firewalls to reach trading partner systems seamlessly. E-mail the Channel Development Team for more information.


 

Service Provider Success Stories

EthosPartners Accelerates Physician Payments by Over 80% with Pervasive Integration Hub. Ethos cut client on-boarding time from 30 days to 5 days and saved over $90,000 on maintenance.
View the Case Study

Information Management highlights a CareMedic® case study where using Pervasive Integration Hub, they were able to support their growth and improve efficiency while handling over 1500 trading partners.
View the Case Study


 
“The situation before we adopted Pervasive was just a lot of custom code. It was a lot of things just kind of band-aided and put together. It was unreliable. It was unpredictable. It was pretty, um, interesting. When we bought Pervasive, it brought order to how we’re doing data integration. It brought a standard way of doing things. It brought simplicity to how we created our data mart. And it’s scalable and it’s reusable.”

Darius Hodge
Business Unit Leader,
EthosPartners Healthcare Management Group

“The process of loading the data is down to two hours. We now pull files from a secure FTP server, decrypt, stage, transform and load them to our SQL databases without the need for human manipulation. This significantly reduces the time required to process data, and the data itself is inherently more secure. All this compared to a process that was taking 7 to 10 days to load custom data files.” 

Steve Hromyko
ETL Manager
LifeMasters Supported Selfcare, Inc.

 

Manage Hundreds of Data Feeds with a Single Process

“We decided a long time ago to provide the flexibility that we would meet their formats.  And that’s the main integration challenge that we encountered. We started off typically developing code, one-offs, each time, and we quickly realized that was an overhead that was very hard to manage and scale.”

Bhupesh Saini
Director of Software Dev
Benefit Concepts

BSP's have to manage data feeds, sometimes hundreds, or even thousands of data feeds, each with their own quirky formats. You can require your customers to use a standard format, but half the time customers don't get it right even then, or you may be required by your business model to accept data in whatever form customers give it to you.

Pervasive gives you the wide variety of connectivity you need to handle any quirky format a customer is likely to hand you. Plus, it pulls all those feeds into a single, central, manageable process. Monitoring, downloading, decrypting, archiving, notifications, and even kicking off the maps can all be smoothly automated.

What does that do for you?

  • Reduces maintenance time and cost
  • Speeds up processing 
  • Accelerates new customer onramping

Reusability Means Not Having to Reinvent the Wheel

Pervasive integration components are reusable and flexible. After helping one company after another with the same challenge, of onramping new customer formats into their process, Pervasive concluded that in the vast majority of cases, customer onramping follows the 80/20 rule. 80% of every customer onramp at a particular busines service provider is exactly like every other customer. The other 20% is unique to that customer.

So, instead of having to rebuild 100% of the customer's mapping, processing, data scrubbing, and validation process from scratch, Pervasive gives BSPs the power to reuse what already works, and only do the small amount of customization that particular customer needs.

The time and resource savings are phenomenal. Every customer who has put the Integration Hub into place has cut their customer onramp time at least in half.

You don't get paid until the customers are getting their service. How much is it worth to you for that revenue delay to be cut by 50 - 80%?

For more information, see Pervasive Integration Hub

Crunch Through Data at Lightning Speeds

Data volumes a BSP has to deal with can be huge, and are constantly expanding. The Pervasive data profiling and matchmerge de- duplication engines, Pervasive's two most data intensive applications, are both built on the Pervasive DataRush extreme high performance automatic multi- threading, multi-core parallel processing platform. Analyzing and processing high volumes of data won’t bog down your systems.

  • Parallel execution with automatic scaling across multiple CPUs
  • Near linear speed increases with additional cores, twice as many cores means nearly twice the speed, tested and proven at up to 384 cores
  • Now supports multiple JVM-based languages, Java, Python, Scala, Ruby
  • When your data loads get to big for any one machine to handle, DataRush allows you to scale out to an unlimited number of machines in a cluster. Accellerates Hadoop deployments by at least 3X.

For more information, see Pervasive DataRush™

Integrate Smoothly from Your Company to Your Customers

Agents are small footprint, completely silent, automatically managed integration engines that can push data across firewalls. Pervasive allows you to exchange data with customers via data files and FTP sites, but it also gives you the option of integrating directly to client applications across the web.

Payroll and Benefit Providers Get the Benefits

Companies like ADP and Benefit Concepts have been using Pervasive integration to get their jobs done for more than ten years.

Why?

  • Easy configuration management – Add and maintain hundreds of trading partner and other data-feed parameters
  • Save hundreds of development hours – Leverage Pervasive Professional Services' best practices in product implementation
  • High Data Reliability – Robust error detection included, and the logging thread tracks the status of the last successful step and allows the user to restart from that point.
  • Notifications – Updates to the control table allow for basic reporting and notifications to system administrators or other key parties on the success and failures at run time

See the interview with Benefit Concepts on the Data Integration Blog

Benefit Concepts won the 2010 InnovatioNEXT Healthcare award for their use of Pervasive Integration Hub.
View the press release

Managing the Real World

Logistics service providers require data, tons of it, in an amazingly disparate variety of formats and widely dispersed geographical locations. Where are the materials needed? How many are on hand? How long will it take to ship them? Pervasive has been helping integrate and crunch through that data for more than 20 years.

Whether you need to make sure cement trucks arrive at their destination when the work crews need them, and before the cement hardens, or you need to make sure soldiers have enough food and water in a field deployment, we can help.

Pervasive helped many companies through these same difficulties, and realized there was a need for a solution. Pervasive Integration Hub™, a packaged technology and services solution, was created specifically to help BSPs.

Create a trading partner data hub with one master process. Easily manage files through an automated process of retrieving customer data, transforming it according to specified business rules and formatting parameters, and loading it into target repositories and processing applications all through an easy-to-use GUI.

  • Easy configuration management - Add and maintain hundreds of trading partner and other data-feed parameters
  • Save hundreds of development hours - Leverage Pervasive Professional Services' best practices in product implementation
  • High Data Reliability - Robust error detection included, and the logging thread tracks the status of the last successful step and allows the user to restart from that point.
  • Notifications - Updates to the control table allow for basic reporting and notifications to system administrators or other key parties on the success and failures at run time

See also Industry Integration - Defense

Direct Marketing Depends on Top Notch Data

As a direct marketing service provider, you know that the quality of your contact data, and the accuracy of your analytics are the key to off the charts response rates.

Pervasive helped many companies through these same difficulties, and realized there was a need for a solution. Pervasive Integration Hub™, a packaged technology and services solution, was created specifically to help BSPs.

Create a trading partner data hub with one master process. Easily manage files through an automated process of retrieving customer data, transforming it according to specified business rules and formatting parameters, and loading into target repositories and processing applications–all through an easy-to-use GUI.

  • Easy configuration management – Add and maintain hundreds of trading partner and other data-feed parameters
  • Save hundreds of development hours – Leverage Pervasive Professional Services' best practices in product implementation
  • High Data Reliability – Robust error detection included, and the logging thread tracks the status of the last successful step and allows the user to restart from that point.
  • Notifications – Updates to the control table allow for basic reporting and notifications to system administrators or other key parties on the success and failures at run time

For more information, see Pervasive Integration Hub™

Bulk Purchasing Service Providers

Bulk purchasers depend heavily on the data from their suppliers and vendors. Errors in quantities, items, or delivery times can cost their business.

Pervasive helped many companies through these same difficulties, and realized there was a need for a solution. Pervasive Integration Hub™, a packaged technology and services solution, was created specifically to help BSPs.

Create a trading partner data hub with one master process. Easily manage files through an automated process of retrieving customer data, transforming it according to specified business rules and formatting parameters, and loading into target repositories and processing applications–all through an easy-to-use GUI.

  • Easy configuration management – Add and maintain hundreds of trading partner and other data-feed parameters
  • Save hundreds of development hours – Leverage Pervasive Professional Services' best practices in product implementation
  • High Data Reliability – Robust error detection included, and the logging thread tracks the status of the last successful step and allows the user to restart from that point.
  • Notifications – Updates to the control table allow for basic reporting and notifications to system administrators or other key parties on the success and failures at run time

For more information, see Pervasive Integration Hub™

Audit Recovery Service Providers

You can only help your customers if you have accurate, current data on their financials.

Pervasive helped many companies through these same difficulties, and realized there was a need for a solution. Pervasive Integration Hub™, a packaged technology and services solution, was created specifically to help BSPs.

Create a trading partner data hub with one master process. Easily manage files through an automated process of retrieving customer data, transforming it according to specified business rules and formatting parameters, and loading into target repositories and processing applications–all through an easy-to-use GUI.

  • Easy configuration management – Add and maintain hundreds of trading partner and other data-feed parameters
  • Save hundreds of development hours – Leverage Pervasive Professional Services' best practices in product implementation
  • High Data Reliability – Robust error detection included, and the logging thread tracks the status of the last successful step and allows the user to restart from that point.
  • Notifications – Updates to the control table allow for basic reporting and notifications to system administrators or other key parties on the success and failures at run time

For more information, see Pervasive Integration Hub™

Trading Partners Come in All Sizes

For small trading partners, complex data interchange formats just aren't within their capabilities. But you don't want to lose their business.

The option of manual entry into a website that automatically changes that information into the proper format for them can be an ideal solution.

For more information, see Pervasive Business Xchange™